We Are Here For You 24/7!
We are proud to support our patients by providing access to telephone medical advice 24 hours a day, 7 days a week.
All you have to do is call our main number. After regular office hours, follow the phone prompts to connect with our care team. Call (508) 860-7700
Hours of Operation by Department at 26 Queen Street, Worcester, MA 01610
| Family Medicine | Walk-In / Urgent Care | Dental Services | Social Services / Behavioral Health | Pharmacy | Health Benefits Advising | |
| Monday | 8 a.m.- 5 p.m. | 8 a.m.- 5 p.m. | 7 a.m.- 6:30 p.m. | 8 a.m.-5 p.m. | 8 a.m.-8 p.m. | 8 a.m.-6 p.m. |
| Tuesday | 8 a.m. –8 p.m. | 8 a.m.-5 p.m. | 7 a.m.- 6:30 p.m. | 8 a.m.-5 p.m. | 8 a.m.-8 p.m. | 8 a.m.-6 p.m. |
| Wednesday | 8 a.m.- 8 p.m. | 8 a.m.-5 p.m. | 7 a.m.- 6:30 p.m. | 8 a.m.-5 p.m. | 8 a.m.-8 p.m. | 8 a.m.- 6 p.m. |
| Thursday | 8 a.m. – 8 p.m. | 8 a.m.- 5 p.m. | 7 a.m.- 6:30 p.m. | 8 a.m.- 5 p.m. | 8 a.m.- 8 p.m. | 8 a.m.- 6 p.m. |
| Friday | 8 a.m.- 5 p.m. | 8 a.m.- 5 p.m. | 7 a.m.- 6:00 p.m. | 8 a.m. – 5 p.m. | 8 a.m.- 8 p.m. | 8 a.m.-6 p.m. |
| Saturday | 9 a.m. – 5 p.m. | 9 a.m. – 5 p.m. | 8 a.m.- 3 p.m. | |||
| Sunday |
For your convenience, Baystate Lab is located onsite at 26 Queen Street.
Lab hours are:
Monday – Friday: 8:00 a.m. – 6:00 p.m.
Saturday & Holidays: 9:00 a.m – 3:00 p.m.
Hours of Operation at Satellite Sites
| Homeless Outreach & Advocacy Program (HOAP) at 199 Chandler St. Worcester, MA 01609 | |
| Monday | 8:30 a.m.- 5 p.m. |
| Tuesday | 8:30 a.m.- 5 p.m. |
| Wednesday | 8:30 a.m.- 5 p.m. |
| Thursday | 8:30 a.m.- 5 p.m. |
| Friday | 8:30 a.m.- 5 p.m. |
| Saturday | |
| Sunday |
Hours of Operation at our School-Based Health Centers
| Doherty High School 299 Highland Street Worcester, MA 01602 | Sullivan Middle School 140 Apricot Street, Worcester, MA 01603 | Elm Park Community School 23 North Ashland Street, Worcester, MA 01609 | Goddard/ University Park Campus School 14 Richards Street Worcester, MA 01603 | South High School 170 Apricot Street Worcester, MA 01603 | Woodland/ Claremont Academies 15 Claremont Street Worcester, MA 01610 | Worcester East Middle School 420 Grafton Street Worcester, MA 01604 | |
| Monday | 7 a.m – 3 p.m. | 8 a.m. – 4 p.m. | 7:30 a.m. – 3:30 p.m. | 7:30 a.m. – 3:30 p.m. | 7 a.m – 3 p.m. | 7:30 a.m. – 3:30 p.m. | 7 a.m – 3 p.m. |
| Tuesday | 7 a.m – 3 p.m. | 8 a.m. – 4 p.m. | 7:30 a.m. – 3:30 p.m. | 7:30 a.m. – 3:30 p.m. | 7 a.m – 3 p.m. | 7:30 a.m. – 3:30 p.m. | 7 a.m – 3 p.m. |
| Wednesday | 7 a.m – 3 p.m. | 8 a.m. – 4 p.m. | 7:30 a.m. – 3:30 p.m. | 7:30 a.m. – 3:30 p.m. | 7 a.m – 3 p.m. | 7:30 a.m. – 3:30 p.m. | 7 a.m – 3 p.m. |
| Thursday | 7 a.m – 3 p.m. | 8 a.m. – 4 p.m. | 7:30 a.m. – 3:30 p.m. | 7:30 a.m. – 3:30 p.m. | 7 a.m – 3 p.m. | 7:30 a.m. – 3:30 p.m. | 7 a.m – 3 p.m. |
| Friday | 7 a.m – 3 p.m. | 8 a.m. – 4 p.m. | 7:30 a.m. – 3:30 p.m. | 7:30 a.m. – 3:30 p.m. | 7 a.m – 3 p.m. | 7:30 a.m. – 3:30 p.m. | 7 a.m – 3 p.m. |
Hours of Operation at our WIC Nutrition Program Offices
| Main Location 18 Chestnut St. Worcester, MA 01609 | Edward M. Kennedy 19 Tacoma St. Worcester, MA 01605 | Plumley Village 16 Laurel St. Worcester, MA 01608 | Mill Swan 337 Mill Street Worcester, MA 01602 | Millbury 20 Main St. Millbury, MA 01527 | |
| Monday | 8:30a.m-7:30 p.m. | 8:30 am – 5:00 pm | 8:30 am – 5:00 pm | ||
| Tuesday | 8:30 am – 5:00 pm | 8:30 a.m – 7 p.m. | 8:30 am – 5:00 pm | 8:30 am – 2:00 pm | |
| Wednesday | 8:30a.m-7:30p.m. | 8:30 am – 5 p.m. | 8:30 am – 5:00 pm | 8:30 am – 5:00 pm | |
| Thursday | 8:30 am – 5:00 pm | 8:30 am – 5 p.m. | 8:30 am – 5:00 pm | ||
| Friday | 8:30 am – 5:00 pm | 8:30 a.m. – 3 p.m. | 8:30 am – 5:00 pm | ||
| Saturday | 2nd and 4th Saturday of the month 9 a.m.- 1 p.m. | ||||
| Sunday | |||||
| Notes | Closed the 4th Thursday of each month | Closed the 4th Thursday of each month | Closed the 4th Thursday of each month |
Hours of operation approved by FHCW Board of Directors on 08/12/201918 Ch
Our 120-Day Go-Forward Plan is winding down. In an effort to provide insights into the efforts underway and what comes next, our team has created an updated FAQ. You can view and download it below: