Family Health Center of Worcester (Family Health) is open Monday through Friday, 8:00am to 5:00pm.
Some evening hours are available by appointment only for Family Health patients. Call us at our main number 508-860-7700 24 hours a day and 7 days a week. A medical provider is on call after hours. Please let us know if you would like help in a language other than English; our multilingual staff is ready to assist you.
Scheduling an Appointment
To arrange for a medical appointment, please call (508) 860-7700 or walk directly in to the reception area.
Please let us know if you require interpretation services when you call. If you need to cancel an appointment, please call 508-860-7821 as soon as possible or walk directly in to the reception area.
Arriving for an appointment
Step 1: Please come 15 minutes before your scheduled appointment to allow time for check-in. Go to the Department or Team check-in desk.
Step 2: Please have the following information ready:
- A valid photo ID (such as a passport or license)
- Insurance card or appropriate income documentation or appropriate income documentation
- Co-payment, which must be submitted at the time of the visit
Step 3: Bring a list of medication you are currently taking. Your provider will need that information to ensure your well-being
Step 4: Bring a list of any health concerns you want to discuss with your provider