Experiencing a mental health crisis? Contact Mass Behavioral Health Line:

Access our new Patient Portal: MyChart

Patient Support

At Family Health Center of Worcester, we are proud to offer patient support and enabling services to help our patients access care 24/7!

We provide access to telephone medical advice 24 hours a day, 7 days a week.
All you have to do is call our main number.  After regular office hours, follow the phone prompts to connect with our care team. Call (508) 860-7700

Seeking behavioral health support? Call the Massachusetts Behavioral Health Help Line.

Call (833) 773-2445

The Massachusetts Behavioral Health Help Line (BHHL) connects all Mass residents directly to clinical help, when and where they need it.
– It’s free and confidential, and no health insurance is required.
– Offers real-time interpretation in 200+ languages.
Call Community Health Link’s 24/7 Crisis Intervention Line:
Call (866)-549-2142

Telehealth Appointments

Telehealth appointments from Family Health Center of Worcester empower you to engage with our health care providers privately and conveniently from your own home.

Patient Rights & Responsibilities

As a Patient of Family Health Center of Worcester you are entitled to certain rights and hold important responsibilities in your health care journey.

Patient Forms

Looking to register as a Family Health Center Patient? To make the process fast and easy, here you will find all the necessary forms in your language.

Health Insurance

If you are uninsured or have questions about health insurance, our Health Benefits Advisors are here to help you get educated and enrolled in your next health insurance plan.


Vaccines are the most effective way to prevent many diseases. That is why it is so important to follow the immunization schedule.

Medical Records

Seeking your medical records or have a question about your health information? Our Medical Records Department is here to help.

Federal Fee Sliding Scale

At Family Health Center of  Worcester, no one is denied care based on insurance status or inability to pay. Discounts are offered based on family size and income.

Privacy Practices

Here you can find our notice of privacy practices to learn how medical information about you may be used or disclosed and how you can get access to this information.

Duty to Report Wrong Doing

We value accountability at Family Health Center of Worcester. That’s why we encourage any person who suspects wrong doing to report it so an investigation can be conducted.

Questions? Connect with our team by reaching out on our Contact Page.