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A Leap Forward in Patient Care: Implementing MyChart, Summer 2024

Implementing MyChart: A Leap Forward in Patient Care at Family Health Center of Worcester

We’re excited to announce a significant enhancement to the patient experience at Family Health Center of Worcester: the implementation of MyChart. This innovative platform ismychart at FHCW, 3 key features, booking appointments, health records, pay bills designed to empower you, our valued patients, with greater access and control over your healthcare journey. Below, we delve into what MyChart offers, how it benefits our patient community, and address some Frequently Asked Questions (FAQs) about the transition.

Q: What is MyChart?

MyChart is a patient portal that provides you with secure, online access to portions of your medical records from the comfort and privacy of your home or anywhere with internet access. It’s a personal health diary that you can access on your computer or phone. You can use MyChart to see your medical records, make appointments with your provider, and even talk to your provider through messages. It’s a handy tool that helps you take charge of your own health.

Q: When will MyChart be available?

We are already hard at work implementing MyChart here at Family Health Center. MyChart will become available to all patients Summer 2024.

Q: Will my personal health information be secure?

A: Absolutely. MyChart is protected by the same stringent privacy and security standards that safeguard all your medical records. Your health information is accessible only to you and your authorized care team.

Q: What if I receive correspondence from Family Health Center requesting confirmation of my contact information?

A: As we transition to MyChart, it’s crucial that we have your most up-to-date contact information. You may receive requests from us to confirm your full name, email address, and other contact details. This ensures that you receive all necessary information and invitations related to MyChart without delay.

Q: What languages are supported in MyChart?

A: MyChart currently supports English and Spanish.

Q: How do I sign up for MyChart?

A: You will receive an invitation from Family Health Center of Worcester to join MyChart, including instructions on how to create your account. This process will take place over the next several months.

Q: Can I access MyChart on my phone?

A: Yes! MyChart is accessible through a mobile app available on both Android and iOS devices, making it even more convenient to manage your healthcare on the go.

Q: What should I do if I have technical issues with MyChart?

A: For any technical difficulties, you can contact our MyChart patient support team for assistance. Their contact information will be provided upon your registration.

Benefits to Our Patient Community

  1. Enhanced Access to Health Information: MyChart puts your health information at your fingertips. You can easily view your medical history, lab results, and immunization records anytime, without waiting for a phone call or letter.
  2. Streamlined Communication: Communicate with your healthcare team from anywhere. MyChart’s messaging feature allows you to ask questions, follow up on appointments, and receive advice without needing to visit the office.
  3. Convenient Appointment Scheduling: Say goodbye to back-and-forth phone calls. MyChart lets you view available slots and schedule appointments at your convenience.
  4. Easy Prescription Renewals: Request prescription refills through MyChart without the need for a phone call or visit to your provider’s office.
  5. Empowered Health Management: With MyChart, you’re more than a spectator in your health journey. The platform enables you to actively manage your health, contributing to better outcomes and a more personalized care experience.

Conclusion

Family Health Center will be implementing MyChart this summer. MyChart represents a significant milestone in our ongoing commitment to providing patient-centered care. By enhancing access to health information and streamlining communication, we are empowering our patients to take an active role in their healthcare. We’re here to support you through this transition and are excited about the positive impact MyChart will have on our patient community.